Seller did not inform the function of the product properly and did not provide complete information. Before placing the order, they told me it can do laser engraving on glass, it Wil be grey not black. After I receive the order, they say that you need to paint the glass first or put making tape, then wet it and then do laser. All of the this should have been explained before. Very disappointing.
Service:
การดอบกลับจากซัพพลายเออร์ :
Dear,All blue laser need paint or marking black paper t if you want engrave on glass or other reflective acrylic product. Because these transparent materials can transmit light, I have sent you the picture of the engraving scope of this product, which clearly states that it can be engraved after painted or stick marking paper .I did not confirm with you the number of engravings needed, this is my problem. But I've told you that I want to do what I can to solve your problems without giving me bad comments without discussion.
27 Mar 2025